Update (28th March 2023):
After 4 years of supporting this recall, we regret to announce that the Cocoon Repair Kit is no longer in production. If you still have a unit affected by the recall, please decommission your chair by dismantling and disposing it responsibly. For any other inquiries, please email us at email@example.com.
You can check if your Cocoon could be affected from its manufacturing date and presence of an ‘R’ mark on the hinge hubs of the legs.
1. If your Cocoon was manufactured in Aug 2018 or later, it is not affected
2. If your Cocoon was manufactured in July 2018 or before, and has a ‘R’ mark on the hinge hub of its legs, it is not affected.
3. If your Cocoon was manufactured before in or before July 2018 and does NOT have a ‘R’ mark, it is affected.